FAQ

Ethnic Foods is a Brussels-based fusion caterer, bringing together flavours from around the world in fresh, creative preparations. Since 2005, we have been providing catering services for both companies and private clients. Our tailor-made offer adapts to your budget and your wishes for all types of private and corporate events: banquets, weddings, birthdays, communions, staff parties, openings and more.

Quality, freshness and handmade preparations are what set Ethnic Foods apart. Our team is here to help you find the solution that best matches your needs.

Many partners already trust us, including the Royal Palace of Brussels, the Chancellery of the Prime Minister, the Belgian Senate, the Parliament of the Wallonia-Brussels Federation, Brussels Environment, Ergo Insurance, the French Embassy, the Permanent Representation of France to the EU and NATO, the N-VA headquarters, the Interfederal Centre for Equal Opportunities, the Flemish Education Council (Vlor), Casterman Publishing, the Federal Public Service Employment, Labour and Social Dialogue, STIB-MIVB, and many others.

Ethnic Foods, our fusion catering service, delivers to cities throughout Belgium. Travel costs and conditions are quoted individually. Orders must be placed no later than one week before the event date.

In keeping with our eco-responsible approach, we favour “short supply chains”. This means reducing the number of intermediaries between producer and consumer as much as possible. We also give preference to local producers in order to limit transport distances.

Ethnic Foods uses only fresh, premium-quality products from local suppliers carefully selected for the quality of their ingredients. Some products also come from fair trade, through organisations such as Fairtrade Belgium — formerly Max Havelaar — and Oxfam.

If you have an allergy or follow a specific diet, please don’t hesitate to contact our team. We’ll be happy to create a menu with you that is tailored to your specific needs. Our varied menu also includes a wide selection of vegetarian and vegan dishes.

Our varied menu includes a wide selection of vegetarian and vegan options. Feel free to contact us by email at info@ethnicfoods.be or call us on +32 (0) 472 77 07 54 to discuss your specific needs.

We mainly work with halal meat. For any questions, please contact us by email at info@ethnicfoods.be or by phone on +32 (0) 472 77 07 54.

You can place your order directly via our website, ethnicfoods.be, contact us by email at info@ethnicfoods.be, or call us on +32 (0) 472 77 07 54.

We accept orders for a minimum of 10 people, but please don’t hesitate to contact us — we can adapt to your needs in exceptional cases.

We ask you to confirm your order no later than one week before the event date. However, minor changes to the order can still be made up to 48 hours before delivery.

If you would like to modify or cancel your order, please contact us as soon as possible by email at info@ethnicfoods.be or by phone on +32 (0) 472 77 07 54. Please note that any request must be sent no later than 48 hours before the event date.

We offer a wide range of drinks, including soft drinks and alcoholic beverages such as wine, cava, beer and cocktails. You can choose from three packages:

1. water and soft drinks;
2. water, soft drinks and white/red wine;
3. water, soft drinks, white/red wine and cava.

These packages are unlimited if you choose service provided by one of our staff members. Otherwise, we also offer drinks by the bottle.

We also offer an equipment rental service, including glasses, plates, cutlery, platters and other kitchen utensils, as well as tables with tablecloths — cocktail tables, buffet tables and/or standard tables — chairs and other accessories. For more information, please contact us by email at info@ethnicfoods.be or by phone on +32 (0) 472 77 07 54.

We can also provide service staff for your event. The price for one waiter is €150 excl. VAT. This is a fixed rate for a service of up to 5 hours, with an additional charge of €30 excl. VAT per extra hour.

Once your order has been confirmed, we ask you to pay a 50% deposit of the total amount by bank transfer. The remaining balance is payable upon receipt of the invoice, which will be sent to you via our invoicing partner, Cegid.

From Monday to Friday before 5:00 pm, a €25 surcharge applies to any order under €150 delivered to Saint-Josse-ten-Noode (1210) or Brussels (1000). The same delivery fee applies from Monday to Friday for other Brussels municipalities for orders under €250, and on weekends and public holidays for orders under €300. For deliveries outside Brussels, delivery fees are quoted individually.

Once your order has been placed via the website, by email or by phone, we get to work. If you would like to modify or cancel your order, please contact us as soon as possible by email at info@ethnicfoods.be or by phone on +32 (0) 472 77 07 54. Please note that any request must be sent no later than 48 hours before the event date. We will arrive at the agreed location, on the agreed date and at the agreed time, ready to delight your guests.